Technology Requirements and Troubleshooting Tips 
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  • Please disable all popup blockers for
  • Make sure that your browser is set up to allow cookies and pop-up windows (SMARTHINKING uses both of these)
  • Make sure that you have Java installed. If you need to install Java, go to Java's Website and follow the instructions for the free download.
  • For a full list of the most up to date settings, please refer to SMARTHINKING's Technical FAQ page
Need Help using SMARTHINKING?

1. Once you log in, view the SMARTHINKING Student Handbook for all you need to know about navigating the website and using the service.

2. The SMARTHINKING Technical Support team is available to assist you. First, check the information in the Customer Support section of the your Smarthinking home page to answer any questions you may have about using the service. If you still need help contact SMARTHINKING customer support at or (888) 430-7429, ext. 1, Monday - Friday 8:00 AM - 6:00 PM EST.

3.  If you are a faculty/staff member, take a look at SMARTHINKING's Faculty Handbook.  If you have questions for North Central State College's SMARTHINKING Coordinator, please contact Your School Contact Person at Contact person's email address and phone number .