2441 Kenwood Circle, Mansfield, Ohio 44906 • 419-755-4800 • 888-755-4899
information technology service desk

IT Service Desk

Mission Statement: The Information Technology Department is engaged in Student Success through providing the technology platform and tools needed to promote student learning, growth, and connectivity including the ability to complete projects, track graduation progress, and access learning resources.

The mission of our IT Service desk is to provide a single point of contact for NC State College’s information & technology needs. The IT Service Desk Specialist will ensure that all calls are handled promptly, and will provide first level support. The IT Department is committed to quality assistance through teamwork and a proactive approach to identifying and solving problems.

Student Support

NC State College's IT Service Desk gives login and password support to students.  Students have a syncronized login for Canvas, Email & MyNC. Online tutorials are available at: www.ncstatecollege.edu/help.

NC State Staff & Faculty

Place a service ticket through My Services or contact the IT Service Desk for office and classroom computers (PC maintenance, PC moves, & PC software install), Smart classrooms, audio visual set up for events, printers, copiers, email, network, wireless, phone, voicemail, Encore and MyNC Administrative systems.

 

Group picture of Information Technology staff with President Diab

 

IT Service Desk Office

M-F 8:00am to 5:00pm
419-755-4734
141 Fallerius Technical Building

 

>> Student Password

>> Employee Password

>> Employee Services

>> Online Tutorial Help

 

IT Forms

 

Virus Protection

Sophos Home Security (free)

Sophos is committed to helping universities and schools reduce malware and cybercrime on campus by offering free commercial-grade security software to students and faculty.

Sophos Home is FREE antivirus software that works on both Macs and PCs. It’s simple to install and use, offers great performance, and protects computers against malware, viruses, ransomware, and other cyber-threats. 

sophos.com/home

 

 Wireless Internet

Wireless services are available in all of our NCSC buildings.  At this time please choose "Guest" to access.

 

Additional Resources

Apple Discounts

Apple offers special education pricing on Apple computers, software and select third party products to the following groups:

  • College students
  • Teachers, administrators, staff, and board members of all grade levels
     
Verizon

NC State Employee Discount

 

 

 

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2441 Kenwood Circle
Mansfield, OH 44906

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