A-Plus Core

Certification Practice Test

Name ________________________

Circle the Best Answer

Select only one answer unless otherwise noted.

1 A _______ font is defined as a mathematical function.

A True Type

B Vector

C Bit-mapped

D Raster

2 A 10BaseT NIC connects to the network with _______.

A a RJ-45 connector

B a BERG connector

C a 15-pin D-shell connector

D a 40-pin SCSI connector

3 A 15-pin D-shell connector would probably be used as a ______.

A SCSI port

B printer port

C serial port

D joystick port

4 A 168-pin memory module is known as a ______.

A SIMM

B DIMM

C DRAM

D PRAM

5 A 72-pin memory module is known as a _____.

A SIMM

B DIMM

C DRAM

D PRAM

6 A 9-pin male D-shell connector is a common _____.

A parallel printer port

B external SCSI port

C video monitor port

D |serial mouse port

7 A BIOS with LBA can support _______.

A HDDs larger than 504 MB

B HDDs no greater than 504 MB

C more than four COM ports

D more than four HDDs

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8 A cable that has a single conductor with a braided copper shield around it is called _______.

A UTP cable

B Ethernet cable

C Token Ring cable

D Coaxial cable

9 A common connector arrangement for an internal modem card is _____.

A 1 RJ-11

B 2 RJ-11s

C 1 RJ-45

D 2 RJ-45's

10 A computer system that uses a 64-bit bus is based on the _____ microprocessor.

A 286

B 386

C 486

D 586

11 A device that can modulate an outgoing data signal for a telephone line and demodulate an incoming data signal

is called a _________.

A PBX

B multiplexer

C transceiver

D modem

12 A dot-matrix printer prints too lightly on the right half of the page. What is the problem?

A The platen is misaligned.

B The print ribbon is bad.

C The printhead motor needs adjustment.

D The paper should be discarded.

13 A flash BIOS is used for _______.

A resetting the default BIOS settings

B upgrading the BIOS without additional hardware

C inputting temporary BIOS settings for troubleshooting purposes

D making newer motherboards backward compatible

14 A floppy disk drive uses which of the following IRQs?

A IRQ 2

B IRQ 5

C IRQ 6

D IRQ 9

15 A gas plasma display uses which gas?

A Krypton

B Xenon

C Helium

D Neon

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16 A good example of firmware is ______.

A CONFIG.SYS

B Windows 95

C DOS

D ROM BIOS

17 A modem is normally connected to a _____.

A 25-pin, male connector

B 15-pin, female connector

C 9-pin, female connector

D 15-pin, male connector

18 A modem that conducts communication in only one direction at a time is called ________.

A a simplex modem

B a full-duplex modem

C a half-duplex modem

D a full-simplex modem

19 A non-PnP Network Interface Card (NIC) has a 10/100 rating.

A This means the card is _______.

B capable of data transfer rates of 10 or 100 Mbits per second

C designed for use on networks of between 10 and 100 computers

D capable of data transfer rates of 10 or 100 MBytes per second

20 A parallel printer is normally connected to a ______.

A 9-pin, male connector

B 25-pin, female connector

C 15-pin, female connector

D 15-pin, male connector

21 A Pentium MMX CPU provides enhanced _____.

A number crunching capabilities

B cache handling

C multimedia capabilities

D business operations

22 A printer displays skewed margins from left to right. What is the problem?

A The printhead is jammed.

B The printer's bi-directional mode is faulty.

C The paper feed mechanism is faulty.

D The printer cable needs to be replaced.

23 A raster font is stored as a ________.

A bitmap

B mathematical equation

C vector

D compressed file

Page 3 of 50

24 A Remote Digital Loopback test checks __________.

A the TX/RX lines of the local modem from a remote modem

B the TX/RX lines of both the local and remote modems, as well as the telephone line

C the TX/RX lines of the remote modem, as well as the telephone line

D the TX/RX lines of the remote modem, as well as the telephone line

25 A serial printer is interfaced to a computer through which type of connector?

A 9-pin male D-shell

B 15-pin male D-shell

C 25-pin female D-shell

D 40-pin BERG

26 A touch pad serves which function in a portable computer?

A Pointing device

B Scanning device

C Printing device

D All of the above

27 A Type I PCMCIA card ______.

A is the thinnest at 3.3mm

B cannot be used on the newest laptops

C is 10.5mm thick

D is used with external HDDs

28 A Type I PCMCIA card is _____ thick.

A 3.3 mm

B 5.0 mm

C 7.5 mm

D 10.5 mm

29 A Type II PCMCIA card is _____ thick.

A 3.3 mm

B 5.0 mm

C 7.5 mm

D 10.5 mm

30 A Type III PCMCIA card is _____ thick.

A 3.3 mm

B 5.0 mm

C 7.5 mm

D 10.5 mm

31 A USART conducts data transfers in ______ mode

A parallel asynchronous

B parallel synchronous

C serial synchronous

D serial asynchronous

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32 A valid SCSI-2 ID number would be ______.

A 7

B 10

C 12

D 14

33 A VESA bus transfers data faster than all of the following except the ____ bus.

A PCI 2.1

B ISA

C MCA

D EISA

34 A VGA monitor uses a connector that has ______.

A two rows of pins

B one row of five pins, and one row of six pins

C three rows of pins

D a 25-pin D-shell

35 A VGA or SVGA monitor uses a __________.

A D-shell connector with three rows of pins

B BERG connector with two rows of pins

C pair of RCA plugs

D D-shell connector with two rows of pins

36 A workstation can share its printer. What type of networking is this?

A Client/server network

B Peer-to-peer network

C Star network

D Ring network

37 After installing a new inkjet cartridge, what is the first thing you should do?

A Print a complicated picture.

B Run the printer program.

C Turn the printer off, then back on.

D Reboot the computer.

38 All peripheral devices connected to a computer must have ________.

A an IRQ assignment

B a DMA assignment

C an assigned adapter slot

D an assigned address

39 An _______ type of hard drive is recommended for use with full-motion video, because of its fast access times

associated with them.

A MFM

B IDE

C EDSI

D SCSI

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40 An analog loopback test checks _________.

A the telephone system and the RTS/CTS lines of the remote modem

B the telephone system and the TX/RX lines of the remote modem

C the RTS/CTS lines of the local modem

D the TXD/RXD lines of the local modem

41 An ATAPI interface refers to which type of device?

A Printer

B Mass storage unit

C Modem

D Monitor

42 An ATX-type system board supports _______.

A a soft power switch

B a total of 16 expansion slots

C universal expansion slots

D a RAM memory capacity of 256 MB

43 An EISA adapter slot is designed to handle ________.

A 4-bit data transfers

B 8-bit data transfers

C 16-bit data transfers

D 32-bit data transfers

44 An example of a non-impact printer is a ______ printer.

A dot-matrix

B ink-jet

C chain

D band

45 An external connector frequently found on a sound card is a ______.

A 15-pin joystick D-shell

B 25-pin printer D-shell

C 36-pin Centronics

D 40-pin BERG

46 An external modem connects to a computer through a _____ port.

A serial

B parallel

C SCSI

D joystick

47 An IDE hard drive interface that does not contain an enhanced BIOS has a maximum disk partition size of _______.

A 504MB

B 1GB

C 2GB

D 32MB

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48 An improperly configured network interface card could ______.

A prohibit the PC from powering up

B prohibit network access

C damage a sound card

D cause screen flicker

49 An internal SCSI ribbon cable is outfitted with a _______ connector.

A 15-pin

B 40-pin

C 50-pin

D 68-pin

50 An optical CD-ROM disk typically contains ________ of information.

A 420 MB

B 600 MB

C 680 MB

D 1 GB

51 An RJ-45 connector is most commonly used with ________.

A disk drive units

B fiber optic cabling

C coaxial cabling

D unshielded twisted pair cabling

52 An SCSI chain must be terminated at ______.

A the last device in the chain

B the SCSI adapter

C either end

D both ends

53 An SCSI chain requires the use of terminating _______.

A tcapacitators

B resistors

C inductors

D filters

54 An unshielded twisted pair cable has ________.

A four twisted wires inside

B four pairs of twisted wires inside

C two pairs of twisted wires inside

D four sets of four twisted wires inside

55 Another name for "Head-to-Disk Interference" (HDI) is ___________.

A head slap

B head chatter

C head crash

D flying heads

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56 Another name for the VESA bus is the ______.

A V pipe

B VL bus

C Virtual Extension Service Access bus

D Vertical Evolution Sensitive Architecture bus

57 Between two full-speed USB devices, what is the maximum segment length of a USB cable?

A 2 meters

B 3 meters

C 4 meters

D 5 meters

58 Between two low speed USB devices, what is the maximum segment length of a USB cable?

A 2 meters

B 3 meters

C 4 meters

D 5 meters

59 Cache memory is used to ________.

A increase the speed of data access

B increase the size of memory available to programs

C store data in non-volatile memory

D augment the memory used for the operating system kernel

60 Common printhead configurations for a dot-matrix printer include ______.

A 9-pin and 24-pin

B 16-pin and 28-pin

C 7-pin and 11-pin

D 5-pin and 12-pin

61 DEDO memory chips are known for their ______.

A parity checking features

B low cost

C universal compatibility

D speed characteristics

62 Disk drive tracks are composed of ________.

A Sectors

B clusters

C FRUs

D magnetic spots

63 DOS 3.x supports a maximum disk partition of ______.

A 1MB

B 32MB

C 640kB

D 560MB

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64 During startup, the memory of a computer is tested by ________.

A the CPU

B the CMOS setup program

C the POSTs

D the Interrupt Controller

65 Eight-bit sound cards can produce _________ tones.

A 8

B 64

C 256

D 64K

66 For computer bootup purposes, the first set of instructions are stored in the _____.

A CMOS

B ROM BIOS

C CPU

D RAM

67 For removing a motherboard with no adapters, screws, or other connections remaining, __________.

A gently slide the board to the right and lift it out of the case

B gently slide the board to disengage the standoffs and lift it out of the case

C gently slide the board to the back and lift it out of the case

D pop the standoffs out of their retainer holes and gently lift the board out of the case

68 How are SCSI devices differentiated from each other?

A Drive letter

B ID numbers

C Jumper settings

D The order in which they are connected on the cable

69 How can you differentiate between an ATA 33 and an ATA 66 IDE cable?

A Cable width

B Number of conductors

C Connector style

D Connector color

70 How can you upgrade an older computer system that uses a non-removable, non-flash ROM BIOS?

A Install a larger hard drive

B Install more RAM

C Change the CPU

D Change the motherboard

71 How do you increase the density of a printout from an Ink Jet printer?

A Adjust it in the printing software.

B Print the page twice.

C Use darker ink.

D Make everything on the page in boldface when typing it.

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72 How does a dot-matrix printer put print on a page?

A It uses small print wires arranged in a matrix.

B It uses dot producing jets.

C It uses a laser jet mechanism.

D It uses a pen and dot mechanism.

73 How is the mobile Pentium processor attached to the system board?

A FCPGA socket

B PGA socket

C PPGA socket

D Tape Carrier Package

74 How many 72-pin SIMMs make up a complete memory bank in a 586 system?

A 1

B 2

C 3

D 4

75 How many bits wide is the AGP bus?

A 8

B 16

C 32

D 64

76 How many computers are required to implement a true LAN?

A 1

B 2

C 3

D 4

77 How many data bits are stored in a 72-bit DIMM?

A 16 bits

B 16 bits

C 36 bits

D 64 bits

78 How many devices can be connected to a single EIDE interface?

A 1

B 2

C 3

D 4

79 How many devices can theoretically be connected to a Universal Serial Bus?

A 32

B 64

C 127

D 255

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80 How many DMA channels are in AT?

A 10

B 9

C 8

D 7

81 How many interrupts are used in XT-compatible systems?

A 4

B 8

C 16

D 32

82 How many IRQ channels are in AT?

A 18

B 17

C 16

D 15

83 How many logical drives can be created using DOS?

A 8

B 23

C 38

D 44

84 How many pins are in a letter quality Dot-Matrix printer?

A 9

B 18

C 24

D 36

85 How many pins does a PCMCIA card have?

A 34

B 68

C 128

D 101

86 How many pins/connectors are found on a standard SDRAM DIMM?

A 168

B 184

C 72

D 30

87 How many possible locations can be specified by a 3-position, 2-pin jumper block?

A 3

B 6

C 8

D 7

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88 How much cache memory is provided for use with Pentium II systems?

A 128 kB/256 kB

B 256 kB

C 512 kB

D 1 MB

89 How much cache memory is provided for use with Pentium Pro processors?

A 128 kB/256 kB

B 256 kB/512 kB

C 512 kB/1MB

D 128 kB/512 kB

90 How wide is the data bus of non-parity SDRAM SIMM?

A 8-bit

B 16-bit

C 32-bit

D 64-bit

91 How would a Windows NT 4.0 machine download a file from a Unix Server?

A At the command prompt, use FTP.

B You can't download files from a Unix server to a Windows NT 4.0 machine.

C At the command prompt, use CPDTP (Cross-Platform Data Transfer Protocol)

D At the command prompt, use Telnet.

92 IC devices for portable systems have what important characteristic?

A High frequency

B Low power consumption

C Low radiation

D Low profile

93 If a 2-pin jumper block on an adapter card is used to represent a binary digit, what is the highest number that

can be represented by a 3-jumper block combination?

A 3

B 5

C 7

D 10

94 If a dot-matrix printer is outputting faint and uneven characters, you should ______.

A change the paper type

B replace the printhead

C replace the ribbon

D exchange the printer for a good one

95 If a dot-matrix printer prints erratically from dark to light, ___________.

A replace the printhead

B replace the platen

C replace the ribbon

D replace the ink jets

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96 If a dot-matrix printer produces a single wide black line across the page, what might be the cause of this

symptom?

A The printhead positioning motor is defective.

B The paper positioning motor is defective.

C The timing belt has broken.

D The configuration settings are incorrect for the printer.

97 If a floppy disk drive is connected after the twist in the cable, what is it recognized as?

A The A: drive

B Whichever drive that it is configured to be in the BIOS

C The B: drive

D Whichever the jumper setting on the floppy disk drive is set for

98 If a laser printer outputs several pages of paper that are stuck together, ______.

A the paper being used is too thick

B the paper being used is too moist

C the paper being used is the wrong type

D the paper tray is overloaded

99 If a laser printer produces blank pages, what is creating the problem?

A The transfer element

B Bad HVPS

C A bad cartridge

D A bad laser scanning module

100 If a notebook computer shows a black border around the display, _____.

A the driver should be changed

B the battery should be recharged

C an improper screen setting is being used

D the user should use different software

101 If a printer has printed a test page manually, but will not print from the computer, what should be checked?

A Interface cable

B Print sharing

C Ink cartridges

D Power connector

102 If a single SCSI interface can support up to 7 SCSI devices, how many SCSI devices can be installed using 2 SCSI

cards?

A 14

B 7

C Zero, because two SCSI interfaces cannot exist in the same system

D 49

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103 If a standalone printer passes the self-test and the user still cannot print, what else could be the cause of

the problem?

A Fuse error

B Laser error

C Pickup roller

D Printer interface

104 If a system already has a laser printer connected to LPT1, and you wish to add an additional color ink jet

printer, what is the next best I/O option?

A Connect the color printer to LPT2.

B Connect the color printer to COM1.

C Connect the color printer to COM2 so that the mouse can remain on OCM1.

D Install a printer switch box so that both printers can use LPT1.

105 If a system contains one master and one slave hard drive, and each drive has been partitioned into two

equal-sized drives, the logical assignment for the primary partition of the slave drive is _____.

A drive C:

B drive D:

C drive E:

D drive F:

106 If no CD (carrier detect) signal is detected with a known good modem, what condition is indicated?

A The computer is defective.

B The data terminal equipment (DTE) is defective.

C The data line is defective.

D The data communication equipment (DCE) is defective.

107 If the CD-ROM and hard drive both stop working after you install a CD-RW drive, what is the cause?

A The cable was installed backward on the CD-ROM drive.

B The CD-ROM drive was not enabled in the CMOS utility.

C The drivers were configured incorrectly.

D The jumper isn't set correctly on the CD-RW drive.

108 If the fuser is improperly installed in a laser printer, what could happen?

A The thermal fuse could open.

B The printer could blow up.

C The printer could jam.

D roller assembly

109 If the memory slots have 30 pins, then the chip is a _____.

A CIP

B DIMM

C SIMM

D PRAM

Page 14 of 50

110 If the output of a dot-matrix printer gets lighter as it prints from left to right, the ______ needs to be

adjusted.

A printhead

B platen

C paper

D roller assembly

111 If the page you just sent to a laser printer came out blank and there was no hesitation during printing, what

could be the problem?

A The cable is disconnected.

B The pressure roller is bad.

C The fuser is bad.

D A corona wire is broken.

112 If the top halves of characters are not being printed on a dot-matrix printer, what is the problem?

A The printer is running out of ink.

B The printhead is misaligned with the platen.

C The ink ribbon is bad.

D The ribbon is loaded incorrectly.

113 If you are replacing 30-pin RAM modules, they are called _____.

A SIMMs

B DIMMs

C DRAMs

D PRAMs

114 If you have cleared a paper jam from a laser printer, but the printer still indicates that a jam is present,

what action should be taken first?

A Remove the paper tray from the printer.

B Open the top cover to clear any interlock errors.

C Open the unit to check for additional bits of paper that may have been left behind.

D Press the "Clear" button to reset the machine.

115 If you put a boot disk into drive A: and the computer boots to drive C: instead, what could be the cause?

A You must first hit ESC to be able to boot to the floppy drive.

B The floppy drive is configured as a slave drive.

C The boot sequence isn't set to boot to drive A: first in the BIOS.

D The disk doesn't have the correct version of DOS.

116 In a client/server network, __________.

A at least one unit is reserved just to serve the other units

B at least one unit depends on the other units for its information

C each unit has its own information, and can serve as either client or server

D each unit handles some information for the network

Page 15 of 50

117 In a full-duplex data circuit, the direction of travel is _______.

A both directions, but not simultaneously

B both directions, simultaneously

C both directions, sequentially

D one direction only

118 In a laser printer, a positive charge on the transfer corona wire causes ______.

A the positive image to appear on the print drum

B the toner to be transferred from the drum to the paper

C the excess toner to be dislodged from the drum after printing

D the negative image to appear on the print drum

119 In a laser printer, a thermal fuse is used to prevent ______.

A heat sink failure

B a fuser from overheating

C a high-voltage power supply from overheating

D a low-voltage power supply from overheating

120 In a Pentium computer, a 34-pin ribbon cable is used to interface a _____ to the system.

A floppy drive

B hard drive

C monitor

D scanner

121 In a Token Ring network, the token is passed _______.

A counterclockwise

B to the left

C across

D clockwise

122 In an inkjet printer the ink is directed to the page by ______.

A air pressure

B gravity

C the printhead

D electromagnetic plates

123 In an ISA bus, what size is the Data bus?

A 16-bit

B 32-bit

C 8-bit

D 64-bit

124 In DOS, a typical hard drive sector is ______ bytes long.

A 256

B 512

C 1024

D 2048

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125 In which I/O method does the microprocessor alert a designated peripheral by applying its address to the bus?

A Polling

B Programmed I/O

C Interrupt-driven I/O

D DMA

126 In which I/O method does the microprocessor examine the status of the peripheral under program control?

A Polling

B Programmed I/O

C Interrupt-driven I/O

D DMA

127 In Windows 95, if one DOS application prints fine while another does not, _______.

A check the print settings in the malfunctioning application

B print the job using the DOS application that works

C use only applications that are written for Windows 95 to do printing

D select a printer that will work with both DOS programs

128 Internet Service Providers ________.

A install modems

B provide Internet addresses

C install cable

D create Internet browsers

129 It is possible to plug an ISA card into which slots?

A EISA, ISA, and PCI

B EISA, ISA, and MCA

C MCA, VL, and PCI

D EISA, ISA, and VL

130 LCD construction has how many layers?

A 6

B 7

C 8

D 9

131 Lithium batteries removed from system boards should be _________.

A recharged and kept for future use

B returned to the manufacturer for remanufacturing

C sent to an approved recycling center

D discarded in the public refuse

132 Lithium batteries should not be used in other types of systems because they ______.

A could experience a shortened lifespan

B won't work

C could blow up in NiCad systems

D cause low-voltage operation

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133 Monitor fading occurs because ______.

A electron guns stop emitting

B phosphor coatings wear away

C brightness controls go bad

D user eyesight gradually grows worse

134 MSCDEX.EXE assigns a logical drive letter to _____.

A a CD-ROM drive

B the primary active partition

C an extended partition

D the floppy drive

135 NIC stands for ______.

A Non-Interleaved Capacity

B Network Interface Card

C National Internet Community

D Numerical Internal Coprocessor

136 Non-volatile data that is stored on a computer chip is known as _____.

A Software

B hardware

C firmware

D chipware

137 Notebook computers do not have ______.

A RAM memory

B power connections

C floppy drives

D ISA expansion slots

138 On a parallel-type printer, the connector on the printer is a ________.

A BERG connector

B 25-pin, female D-shell connector

C 9-pin, male D-shell connector

D 36-pin, Centronics connector

139 On a Pentium motherboard, how many 32-bit SIMMs does it take to make up one memory bank?

A 1

B 2

C 3

D 4

140 One advantage offered by the EIDE interface is _______.

A the ability to connect 4 HDDs in a row

B compatibility with SCSI devices

C compatibility with the ATAPI interface

D the ability to connect 4 printers in a row

Page 18 of 50

141 Paper jams are most likely to occur in which laser-jet operation?

A Paper pickup

B Cooling

C Fusing

D Registration

142 Paper weight is specified in terms of ________.

A pounds

B pounds per 8.5"x11" sheets

C pounds per 17"x22.5"sheets

D pounds per 11"x17" sheets

143 PC-compatibles use a ______ connector for the VGA video function.

A 9-pin, female

B 15-pin, male

C 15-pin, female

D 25-pin, male

144 Pentium III can be used in _____.

A Socket 7

B Socket 370

C Slot A

D Socket 7

145 Replacing the power supply requires that you also _____.

A reset the CMOS

B reinstall Windows

C match the P8 and P9 PS connectors to the P1 and P2 motherboard connectors, respectively

D replace the power cord

146 SCSI-2 ports use _______.

A a 34-pin external interface

B a 40-pin external interface

C a 50-pin internal interface

D a 68-pin internal interface

147 Some PDAs use which OS?

A Windows 95

B Windows 98

C Windows CE

D Windows ME

148 TFT is usually associated with which type of display?

A Passive Matrix

B CRT

C Active Matrix

D LED display

Page 19 of 50

149 The 586 CPU operates using voltages of ______.

A 3.3 Vdc

B 5.0 Vdc

C 12 Vdc

D 15.5 Vdc

150 The address reserved for a COM1 port is ______.

A 2E8

B 3E8

C 2F8

D 3F8

151 The address reserved for a COM2 port is ______.

A 2E8

B 3E8

C 2F8

D 3F8

152 The address reserved for a COM3 port is ______.

A 2E8

B 3E8

C 2F8

D 3F8

153 The address reserved for a COM4 port is ______.

A 2E8

B 3E8

C 2F8

D 3F8

154 The advantage of vector-based fonts over bit-mapped fonts is that ________.

A vector-based fonts require less storage space than bit-mapped fonts

B vector-based fonts can be scaled and rotated, while bit-mapped fonts cannot

C vector-based fonts load from the hard drive much quicker than bit-mapped fonts

D vector-based fonts load into the printer much faster than bit-mapped fonts

155 The best method of cleaning stray toner from the inside of a laser printer is to ________.

A vacuum it out

B wash it out with a water/fabric softener solution

C wipe it out with a damp clotspray it out with compressed air

D DWhat solution is recommended for use in cleaning the rubber rollers in a laser printer?

156 The best way to ensure good resolution when using an ink-jet printer is to _____.

A use the best quality paper available

B use fresh ink cartridges

C use only the black color function to print

D use high resolution cartridges

Page 20 of 50

157 The BIOS stores information about all of the following except the ______.

A CPU

B COM ports

C LPT ports

D modem

158 The COM port connectors on a PC are usually ______.

A 5-pin DINS

B 15-pin female D-shells

C 9-pin male D-shells

D 25-pin female D-shells

159 The definition of the RTS pin in an RS-232 modem connection is ______.

A Return To Sender

B Request To Survey data

C Reverse The Series

D Ready To Send

160 The DOS command ____ is used to establish partitions on a hard drive.

A DEFRAG

B SCANDISK

C CHKDSK

D FDISK

161 The drive specifier for the primary partition on a secondary hard drive is _______.

A C

B D

C E

D F

162 The drive specifiers for floppy disk drives are determined by the ____.

A on-drive jumper settings

B position the drive occupies in the case's drive bay

C position on the signal cable of the drive's connector

D motherboard jumper settings

163 The driver normally associated with a CD-ROM drive is ________.

A CDDRIVE.COM

B MSCDEX.EXE

C CDX.EXE

D CDROM.EXE

164 The fastest access times are achieved with the use of _____.

A ROM

B an HDD

C RAM

D an FDD

Page 21 of 50

165 The fastest bus for data transfer is the _____ bus.

A MCA

B ISA

C PCI

D EISA

166 The fastest HDD interfaces are _____.

A SCSI-II

B ESDI

C EIDE

D ULTRA320 SCSI

167 The first item to check when a laser printer produces blank pages is ________.

A the fuser assembly

B the toner cartridge

C the transfer corona

D the conditioning roller

168 The flow of operations in a laser printer can be summarized as:

A Condition, clean, transfer, fuse

B Condition, transfer, fuse

C Clean, condition, transfer, fuse

D Clean, condition, write, develop, fuse

169 The IRQ0 channel is _______.

A used by the system's time-of-day clock and cannot be used for other devices

B used by the keyboard and cannot be used for other devices

C used by the floppy disk drive and cannot be used for other devices

D open and can be used for any device requiring an IRQ channel

170 The IRQ1 channel is used _______ and cannot be used for other devices.

A for the system's internal time-of-day clock

B by the system's keyboard receiver

C by the floppy disk drive

D by the printer for LPT1

171 The largest disk partition allowed under DOS 6.x is _____.

A 500MB

B 1GB

C 2GB

D 32MB

172 The LCD display on a portable computer is powered by:

A Low voltage AC

B High voltage AC

C Low voltage DC

D High Voltage DC

Page 22 of 50

173 The main advantage of a parallel printer is its ______.

A small size

B print quality

C ruggedness

D printing speed

174 The main responsibility of a modem is to ______.

A convert between digital and analog signal formats

B initiate a communication session

C carry on an electronic conversation with another modem

D force a remote system to match its speed capabilities

175 The maximum cable length for a fast SCSI-2 chain is _______.

A 10 feet

B 15 feet

C 18 feet

D 25 feet

176 The maximum length of a 10Base2 Ethernet network segment is ______.

A 15 meters

B 185 meters

C 520 meters

D 1050 meters

177 The maximum number of active pins on a serial cable is ______.

A 9

B 15

C 20

D 40

178 The maximum number of components that can be connected on a SCSI bus is ____.

A 7

B 8

C 15

D 16

179 The maximum recommended cable length of a complete SCSI chain is ___ feet.

A 5

B 3

C 15

D 1

180 The maximum segment length of a 10Base5 network connection is ____.

A 15 meters

B 185 meters

C 500 meters

D 1000 meters

Page 23 of 50

181 The maximum video resolution possible is determined by the type of monitor and the ______.

A amount of extended RAM installed

B amount of cache memory installed

C amount of video RAM installed

D size of the monitor's screen

182 The microprocessor uses the available system RAM to ______.

A add numbers together

B store programs and data

C decode program instructions

D perform addressing functions

183 The most current type of portable PC is referred to as a _____.

A Notebook Computer

B Laptop Computer

C Luggable Computer

D PDA

184 The network printer is turned on and you send it a print job, but it does not print. What is the probable cause?

A The printer is offline.

B ESCD.

C The printer is in power saving mode.

D The ink cartridge is damaged.

185 The normal size for a hard drive sector is ______.

A 512 Bytes

B 640 Bytes

C 512 kB

D 640 kB

186 The Pentium Pro CPU can operate at speeds of ______.

A 66 MHz and 133 MHz

B 166 MHz and 200 MHz

C 333 MHz and 400 MHz

187 The primary corona (conditioning roller) of a laser-jet printer _________.

A transfers toner to the paper

B applies a uniform negative charge to the drum

C presses toner into the paper

D transfers characters to the paper

Page 24 of 50

188 The purpose of the D-to-A Converters (DACs) in the video controller is ________.

A to change the digital codes from the computer into dot patterns that can be applied to the monitor

B to change the addresses received from the system into the digital red, green, and blue signals

C to change the addresses from the system into color palette addresses

D to change the digital color values from the video controller into analog signals that can drive the

monitor

189 The resolution for a video adapter operating in native VGA mode is ____.

A 350 x 468

B 640 x 480

C 800 x 600

D 1024 x 768

190 The second thing to check when a laser printer produces blank pages is ________.

A the fuser assembly

B the toner cartridge

C the transfer corona

D the conditioning roller

191 The second thing to do after installing a new SCSI hard drive in a system is to __________.

A low-level format it

B load DOS on it

C partition it

D run SETUP to configure the drive

192 The six printing stages for a laser printer, in order, are _______.

A clean, write, condition, transfer, fuse and develop

B clean, condition, write, develop, transfer and fuse

C condition, write, develop, transfer, fuse and clean

D condition, clean, write, transfer, develop and fuse

193 The system's time and date information can be found in the ______.

A RAM

B ROM

C CMOS

D ROM BIOS

194 The system's time and date information is stored in the ______.

A System RAM

B ROM BIOS

C Real-Time Clock Registers

D CMOS Setup

Page 25 of 50

195 The term RAID stands for __________.

A Random Access Identification Devices

B Redundant Array of Inexpensive Disks

C Rapid Access Input Device

D Resistance Activated Incidence Data

196 The type of connectors usually associated with Audio-in and Audio-out ports are ________.

A 25-pin, D-shells

B RCA plugs and jacks

C RJ-11 jacks and plugs

D 15-pin, D-shells

197 The various levels of cache available with a Pentium Pro are _______.

A L2 and L3

B L1 and L2

C L1, L2 and L3

D L1, L2, L3 and L4

198 There are ______ levels of RAID technology defined by the RAID advisory board.

A 2

B 5

C 7

D 9

199 To be able to interrupt the CPU's activities, a device must use _______.

A shadow RAM

B patience

C the DMA controller

D an IRQ

200 To be able to work with a microprocessor, what must a device have?

A Internal RAM

B A floppy drive

C A serial port

D An I/O address

201 To clean the rollers in a laser printer you should use ______.

A acetone

B denatured alcohol

C soap and water

D Pine Sol

202 To support an unrecognized peripheral in Windows 95, you should ________.

A load a closely related driver from the list of those available

B select a printer that Windows 95 does recognize instead

C select a driver from the manufacturer's disk to Install

D call Microsoft and complain about the situation

Page 26 of 50

203 To upgrade a computer that uses a socketed, non-reprogramable ROM BIOS, you must _________.

A upgrade the CPU

B install faster RAM

C buy a larger monitor

D change the ROM BIOS IC

204 Tracks on a diskette are made up of _____.

A Grooves

B sectors

C cylinders

D FATs

205 Tractor feeds are most commonly found on ________ printers.

A chain

B ink-jet

C laser

D dot-matrix

206 Typical computer clock speeds are specified in _______.

A Megahertz (MHz)

B Kilohertz (kHz)

C Nanohertz (nHz)

D Hertz (Hz)

207 Typically, the first test to perform when a printer won't print is the ______ test.

A cable

B self

C loopback

D configuration

208 USB can supply power to its devices through which of the following wires?

A D+

B Vbus

C D-

D GND

209 What are the active signal contacts in a USB connector?

A 1 and 2

B 2 and 3

C 3 and 4

D 1 and 4

210 What are the advantages of having a client/server network?

A Centralized administration

B Unlimited access to all files in the network for connected nodes

C Everyone shares the same login password.

D Shared printers

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211 What are the priority assignments given to SCSI devices?

A 0=highest priority, 15=lowest

B 0=lowest priority, 15=highest

C 1=lowest priority, 14=highest

D 1=highest priority, 14=lowest

212 What are the SCSI ID numbers that can be specified by a 3-position, 2-pin jumper block?

A 0-8

B 37265

C 37264

D 0-7

213 What are the typical sizes of the L2 cache for Pentium MMX processors?

A 128 kB and 256 kB

B 256 kB and 512 kB

C 512 kB and 1 MB

D 128 kB and 512 kB

214 What AT command is used to reset a modem?

A ATZ

B ATM

C ATW

D ATT

215 What can be put in Slot A?

A Pentium II

B Pentium III

C Cyrux

D AMD Athlon

216 What causes the printout from a dot-matrix printer to get lighter from left to right?

A Misalignment between the platen and printhead

B Bad printhead

C Bad ribbon

D Bad toner cartridge

217 What does .28-dot pitch mean?

A The dots are .28cm apart.

B The dots are .28mm apart.

C The dots are .28in wide.

D The dots are .28nm apart.

218 What does a device use to interrupt the microprocessor?

A Drivers

B IRQ

C I/O address

D Page request

Page 28 of 50

219 What does ATAPI technology allow you to do?

A It permits the plugging of CD-ROMs and tape drives into ordinary IDE connectors.

B It permits the linking of up to four hard drives.

C It permits the operation of a tape drive with random-access read capabilities.

D It permits the downloading of full-length motion pictures from a TV cable box.

220 What does ECC RAM do?

A ECC RAM detects memory errors and corrects them.

B ECC RAM stores system configuration settings.

C ECC RAM stores cached data.

D ECC RAM runs at twice the bus speed.

221 What does the fuser do in a laser printer?

A It transfers the image from the drum to the paper.

B It melts toner to the paper.

C It transfers image to the drum.

D It cleans the drum.

222 What HDD information is not stored in the CMOS memory?

A Number of sectors

B Number of cylinders

C Number of heads

D Data transfer rate

223 What IRQ does the Real Time Clock use?

A 8

B 5

C 15

D 10

224 What is an onboard 25-pin female port on an ATX board used for?

A Parallel port

B Video card

C Hard drive

D Mouse

225 What is not an important consideration when selecting a hard disk drive for a specific application?

A Access time

B Seek time

C Capacity

D Number of Heads

226 What is standard VGA resolution?

A 720 x 480

B 800 x 600

C 640 x 480

D 1024 x 768

Page 29 of 50

227 What is the address of the primary IDE controller?

A 170

B 168

C 1f0

D 2f0

228 What is the address of the secondary IDE controller?

A 170

B 168

C 1f0

D 2f0

229 What is the advantage of ATX over AT?

A 200 MHz PCI bus

B Closer board components

C Soft power switch

D More RAM slots

230 What is the BIOS memory address range for the video controller?

A C0000-C7FFF

B C7FFF-D7FFF

C D0000-D7FFF

D D8000-D8FFF

231 What is the difference between AT and ATX power supplies?

A ATX requires 240Vac.

B ATX is controlled by the motherboard BIOS.

C ATX requires more power.

D AT is better.

232 What is the difference between EDO DRAM and Fast Page Mode DRAM?

A EDO DRAM is an advanced version of Fast Page Mode DRAM.

B Fast Page Mode DRAM is an advanced version of EDO DRAM.

C The memory access of EDO DRAM is acomplished in two cycles rather than three.

D The memory access of Fast Page Mode DRAM is accomplished in one cycle rather than two.

233 What is the first thing that should be done prior to flashing a BIOS?

A Write down all settings.

B Back up hard drive.

C Make a backup of the BIOS on a floppy disk.

D Reboot the computer.

234 What is the IRQ for a floppy disk drive controller?

A IRQ15

B IRQ6

C IRQ10

D IRQ14

Page 30 of 50

235 What is the IRQ for COM1?

A IRQ1

B IRQ2

C IRQ3

D IRQ4

236 What is the IRQ for LPT1?

A IRQ5

B IRQ4

C IRQ9

D IRQ7

237 What is the main difference between a Pentium II and a Pentium III processor?

A Slot Pin Configuration

B The size of the processor

C The Pentium III needs special fans to stay cool.

D L2 cache size

238 What is the main difference between USB and IEEE1394?

A IEEE1394 can be hot swapped

B Speed

C IEEE1394 cable is bigger

D USB cable is bigger

239 What is the main printed circuit board in a laser printer called?

A DC logic board

B Control board

C Planar board

D Printer board

240 What is the maximum cable length for a single SCSI segment?

A 1 meter

B 2 meters

C 3 meters

D 4 meters

241 What is the maximum data transfer rate for Ultra DMA?

A 8 MB/sec

B 16 MB/sec

C 33 MB/sec

D 66 MB/sec

242 What is the maximum number of devices that can be connected to an SCSI chain?

A 4

B 7

C 8

D 14

Page 31 of 50

243 What is the maximum number of devices that can be supported by a Wide/Fast SCSI controller?

A 7

B 8

C 12

D 15

244 What is the maximum segment length of 100BaseT?

A 100 Meters

B 1000 meters

C 50 meters

D 2000 meters

245 What is the most important choice when getting a replacement mouse?

A Connector type

B Color

C Number of buttons

D Cable lengtB

246 What is the most likely action indicated by light printout of a dot-matrix type of printer?

A Printhead misalignment

B Worn platen

C Spent ribbon

D Incorrect printer setup

247 What is the order of operation of a laser printer?

A Conditioning, cleaning, writing, developing, fusing, transferring

B Cleaning, conditioning, writing, developing, transferring, fusing

C Writing, conditioning, cleaning, developing, transferring, fusing

D Conditioning, cleaning, writing, developing, transferring, fusing

248 What is the primary source of data input to a PDA?

A Keyboard

B Stylus

C Mouse

D CDROM

249 What is the primary user interface for Windows 95?

A The monitor

B The desktop GUI

C The command prompt

D The keyboard

250 What is the proper order for preparing a hard disk drive for use in Windows 9x?

A Partition, reboot, format

B Partition, format, reboot

C Reboot, partition, reboot, format

D Format, reboot, partition, reboot

Page 32 of 50

251 What is the purpose of Parity?

A Detecting memory errors

B Removing bad sectors

C Deleting files

D Detecting OS problems

252 What is the rule for AT power connections?

A Red to Orange

B Red to Red

C Red to Black

D Black to Black

253 What is the speed of the ISA bus?

A 16 MHz

B 33 MHz

C 8.33 MHz

D 4.77 MHz

254 What is true about PCI slots?

A They are 32-bit.

B They are longer than ISA slots.

C They operate at 16 MHz.

D They are 16-bit.

255 What is true of peer-to-peer networking?

A Nodes act only as clients.

B Nodes act only as servers.

C Nodes act as both clients and servers.

D Nodes act as either clients or servers.

256 What item in your CMOS settings can prevent you from upgrading your operating system?

A Hard disk drive type.

B USB support is disabled.

C The Virus Warning function is enabled.

D The Auto Detect Hard drive function is enabled.

257 What item needs to be checked on an external CD-ROM drive that is not normally checked on an internal drive?

A The power supply

B The signal cable

C The disk drive controller

D The hard drive

258 What makes a floppy disk drive the A: drive?

A The jumper setting on a floppy disk drive determines what drive letter the floppy disk drive is.

B A setting in the BIOS determines what drive letter the floppy disk drive is.

C When the floppy disk drive is connected to the connector at the end of the cable.

D The jumper setting next to the floppy I/O port on the motherboard determines the drive letter.

Page 33 of 50

259 What must be done to delete the extended partition containing logical drives E and F?

A Format drive E and delete drive F.

B Format the extended partition.

C Delete drives E and F.

D Format drives E and F.

260 What must occur in order for a PC Card (PCMCIA) to work properly?

A TCP/IP must be disabled

B COM3 must be disabled

C A jumper must be set on the motherboard

D The system's PC Card enablers must be loaded

261 What must you observe when upgrading a power supply?

A Current

B Wattage

C Voltage

D Resistance

262 What options can be set in CMOS for an IDE hard drive?

A Hard disk type

B Seek time uration

C Drive letter

D Partitions

263 What part of an inkjet printer puts ink on a page?

A Primary Corona

B Power Board

C Printhead Assembly

D Sensor Assembly

264 What part of the URL is designated by suffixes such as .com, .gov, .mil, and .edu?

A Host name

B Top-level domain

C Domain

D FQDN

265 What parts are considered consumable in a Dot-Matrix printer?

A Ribbon and paper

B Timing belt

C Roller

D Toner cartridge

266 What prevents ink from leaking out of an inkjet when it is not printing?

A Electrical current

B Closed valve

C Hydraulic pressure

D Surface tension_

Page 34 of 50

267 What programming language is used to create all Internet Web pages?

A C++

B HTML

C HTTP

D Java

268 What protocol is required for internet access?

A NetBEUI

B FTP

C TCP/IP

D HTTP

269 What protocol is typically used to transfer large files over a remote network connection?

A NNTP

B DTP

C HTTP

D FTP

270 What protocol traditionally is used to download a file from the Interent?

A HTTP

B TELNET

C FTP

D HTTPS

271 What secondary consideration is called for when replacing an EDSI hard drive with an IDE hard drive?

A The new drive must be low-level-formatted to fit the new standard.

B The new drive type must be established in CMOS.

C The new drive will require an IDE interface card to be installed.

D Additional RAM must be installed to handle the additional data that will be transferred by the new

format.

272 What should be checked when replacing a system board in a notebook computer?

A Manufacturer and model number

B The speed of the bus

C Hard drive size

D Chipset on the board

273 What should the system board speed be set at for a Pentium 200 microprocessor?

A 200 MHz

B 66 MHz

C 60 MHz

D 50 MHz

274 What should you not do when you get the message "Low Drive Space"?

A Defragment the hard drive.

B Get a bigger hard drive.

C Add more RAM.

D Remove some files from the HDD immediately.

Page 35 of 50

275 What type of bus is similar to IEEE-1394?

A SCSI

B Serial

C USB

D Parallel

276 What type of cable is specified for 100BaseTX?

A Cat5

B Cat6

C Cat3

D Cat2

277 What type of cable is used for 10Base2?

A Thicknet coaxial

B Fiber-Optic cable

C Twisted pair

D Thinnet coaxial cable

278 What type of card is an SCSI adapter? '

A Video adapter

B I/O controller

C Sound adapter

D Network adapter

279 What type of computer words would be used to represent a string of alphanumeric characters to be displayed on a

CRT?

A Instruction words

B ASCII-coded data words

C Binary data words

D Hexadecimal data words

280 What type of CPU fits into a Type 7 ZIF socket?

A 486

B Pentium

C Pentium Pro

D Pentium II

281 What type of device does a three-row 15-pin connector connect to a computer system?

A Joystick

B Mouse

C Printer

D Monitor

282 What type of interface is used to support an external CD-ROM?

A IDE

B RS232C

C SCSI

D MFM

Page 36 of 50

283 What type of network cards would have an ST or SC connector?

A Infrared

B 10baseT

C Fiber

D Wireless

284 What type of physical topology is 10base2 used in?

A Token Ring

B Star

C Mesh

D Bus

285 What type of printer delivers ink to the page by applying power to an electromagnet, which in turn forces a wire

to strike an inked ribbon?

A A laser printer

B A drum printer

C An ink-jet printer

D A dot-matrix printer

286 What type of printer is required for multipart forms?

A Friction feed

B Single-sheet feeder

C Platen pin-feed

D Tractor feed

287 What type of protocol is normally used to access a WWW server?

A HTTP

B FTP

C GOPHER

D NTFS

288 What type of system board uses a 5-pin DIN?

A Laptop

B ATX

C PC-AT

D PS/2

289 What type of URL component is http://?

A Host

B Domain

C Protocol

D Document

290 What upgrade activity might require the ROM BIOS to be flashed?

A Peripherals

B Monitor

C CPU

D RAM

Page 37 of 50

291 What will a "hard" memory error create?

A Fatal Exception Error

B A bad disk partition

C A corrupt Windows operation system

D A Non-Maskable Interrupt (NMI) error

292 What will cause an Ink-Jet printer to produce wavy graphics?

A Bad print feed rollers

B Partially clogged ink jet

C Low ink

D Mismatched ink cartridge

293 What would be plugged into an AGP slot?

A Monitor

B Video Card

C CD-ROM

D Sound Card

294 What would cause the BIOS to see a Pentium III 500MHz processor as only 400MHz?

A The CPU is only inserted half into the socket.

B The chip settings are incorrect.

C The BIOS needs to be updated.

D The BIOS needs to be told what processor is being used.

295 What's the first thing that happens in Startup?

A BIOS functions

B POST functions

C Windows bootup

D Restore configuration

296 When a computer boots up, the first set of instructions it receives is stored in _____.

A the CMOS memory

B the ROM BIOS chip

C RAM

D the CPU

297 When a dot-matrix printer's output displays are missing tops of characters, ________.

A the printhead is misaligned

B the ribbon needs replacing

C the platen needs to be adjusted

D try using a different driver

298 When a microprocessor receives an interrupt request, it stops what it is doing _______.

A and goes into a high impedance state

B so that the interrupting device can access the system buses

C and allows the interrupt controller to service the interrupting device

D and services the interrupting device

Page 38 of 50

299 When a new card is installed in the system, what does the PnP function do?

A It checks to see which resources are needed and what is available and assigns system resources as

required.

B It assigns the next available IRQ and I/O address.

C It assigns a DMA interrupt to the device.

D It handles interrupt requests from the device.

300 When connecting a parallel printer to the cable, use a _______.

A 34-pin SCSI connector

B 40-pin BERG connector

C 36-pin Centronics connector

D 25-pin D-shell connector

301 When installing a CD-ROM drive into a system with two hard drives already installed on the primary controller,

how do you configure it using the secondary controller?

A Configure the CD-ROM as a slave.

B Configure the CD-ROM as a master or single drive.

C Configure the CD-ROM as disabled.

D Configure the CD-ROM as enabled.

302 When installing a ribbon cable, the red stripe should point to ________.

A pin #1

B pin #34

C pin #40

D pin #2

303 When installing a sound card on a system already using three IDE drives, how should you configure the card's IDE

port?

A Use IRQ 6

B Use IRQ 9

C Disable it

D Configure it as a slave

304 When installing an IDE drive in a system, which of the following jumper settings do not apply?

A Single

B Slave

C Master

D Terminal

305 When installing SCSI devices in a system, which device or devices should be terminated?

A All SCSI devices must be terminated.

B Only the first SCSI device needs to be terminated.

C Only the last SCSI device needs to be terminated.

D SCSI devices do not require termination because they are bus level devices.

Page 39 of 50

306 When looking in FDISK at the partition table of a hard drive with two partitions formatted by Windows 9x, what

partitions will be displayed?

A Primary DOS partition and Secondary DOS partition

B Logical DOS partition and Primary DOS drive

C Primary DOS partition and Expanded DOS partition

D Primary DOS partition and Extended DOS partition

307 When removing a motherboard from a computer, you should first ______.

A slide the board forward

B remove the outer case

C remove all external I/O systems

D remove any screws holding the board to the case

308 When replacing a motherboard, which of the following steps should be performed after the outer case has been

removed?

A slide the board forward

B slide the board backward

C remove the adapter cards and other MB connections

D remove any screws holding the board to the case

309 When replacing the CPU on the motherboard, the most important concern is _______.

A matching the speed rating of the previous CPU

B orienting the new CPU into its socket correctly

C attaching the heat sink device properly

D guarding against ESD while touching the CPU

310 When software is stored in non-volatile memory chips, it is called ______.

A Shareware

B hardware

C vaporware

D firmware

311 When two external SCSI drives are added to a unit, ________.

A the second drive is connected to the HDD connection of the first drive

B the first drive is connected to the SCSI connection of the second drive

C the second drive is connected to the SCSI connection of the first drive

D the first drive is connected to the HDD connection of the second drive

312 When upgrading the BIOS, what is the most important consideration?

A Erasing the existing ROM BIOS

B Writing the new ROM BIOS

C Getting an older version

D Getting the latest version

313 Where is the heat sink mounted in the mobile Pentium processor?

A Above the processor

B On the sides of the processor

C Below the processor

D Inside the processor

Page 40 of 50

314 Which are legitimate names for motherboards?

A Circuit boards

B Computer boards

C System boards

D Planar boards

315 Which bus standard provides a 124-pin interface at a speed of 132 Mbytes/sec?

A ISA

B EISA

C VL

D PCI

316 Which character font type is defined as a set of lines with specified start and stop points?

A True Type fonts

B Vector fonts

C Dot-Matrix fonts

D Encapsulated Postscript fonts

317 Which component in a laser printer is responsible for applying and melting toner particles to the paper?

A The fuser assembly

B The transfer corona

C The photosensitive drum

D The laser diode

318 Which component of a laser printer transfers toner to the paper?

A The drum

B The corona wire

C The fuser assembly

D The platen

319 Which components use WRAM?

A Video cards

B Sound cards

C Network interface cards

D Modems

320 Which connector is not used with network cables?

A BNC

B RJ-45

C SCSI

D ST

321 Which device connects two network segments while directing data toward the appropriate IP address?

A Router

B Bridge

C Brouter

D NIC

Page 41 of 50

322 Which device normally uses IRQ7?

A A laser printer

B A modem

C A floppy disk drive

D A hard disk drive

323 Which file must be present on the startup disk to allow access to CD-ROM drives?

A CDROM.INF

B MSCDEX.COM

C MSCDEX.EXE

D CDROM.EXE

324 Which hard disk drives have been developed especially for the use in portable computers?

A 2.5"

B 3.5"

C 4.0"

D 5.25"

325 Which interrupt is cascaded with IRQ2?

A IRQ5

B IRQ7

C IRQ9

D IRQ12

326 Which interrupt request channels are available for use through the ISA bus?

A IRQ 0-15

B IRQ 0-7, 14-15

C IRQ 3-7, 9-12, 14-15

D IRQ 1-4, 9-11

327 Which IRQ cannot be used by a serial device?

A IRQ5

B IRQ4

C IRQ3

D IRQ1

328 Which IRQ is the default assignment for the printer attached to LPT1?

A IRQ 3

B IRQ 5

C IRQ 7

D IRQ 13

329 Which is not a common pin configuration for a Dot-Matrix printhead?

A 9-pin

B 12-pin

C 18-pin

D 24-pin

Page 42 of 50

330 Which is the biggest drawback in portable system design?

A Screen Size

B Input Device Selection

C Software Compatibility

D Heat Buildup

331 Which memory package uses a 168-pin slot or socket?

A SIP

B DIP

C SIMM

D DIMM

332 Which microprocessor doesn't fit in the same socket as the others?

A Pentium II

B Pentium MMX

C K5

D K6

333 Which microprocessor works on a 66 MHz bus?

A Pentium 75

B Pentium II

C Pentium III

D Athlon

334 Which Networking type is NOT capable of Full Duplex?

A USB

B Parallel

C Serial

D IEEE1394

335 Which of the following are used by a device to signal the microprocessor for services?

A UDMA

B ECP

C Stop code

D IRQ

336 Which of the following can be changed by software?

A Memory

B Microprocessor

C Chipset

D BIOS

337 Which of the following can use Slot 1?

A Pentium 133

B Pentium 233

C Pentium II 300

D AMD Athlon

Page 43 of 50

338 Which of the following combinations is correct?

A IRQ1 is the default for COM1 and COM2.

B IRQ3 is the default for COM4 and COM3.

C IRQ4 is the default for COM1 and COM3.

D IRQ4 is the default for COM2 and COM4.

339 Which of the following constitutes a valid bootup sequence?

A POST, initialization, bootup

B initialization, bootup, POST

C bootup, POST, intializaiton

D initializaion, POST, bootup

340 Which of the following devices is connected to a parallel port?

A Keyboard

B Mouse

C Joystick

D Scanner

341 Which of the following devices uses a DMS channel?

A A modem

B A sound card

C A laser printer

D A TV tuner

342 Which of the following does not use TCP/IP?

A Novell

B Dial-up

C Token Ring

D Ethernet

343 Which of the following interfaces uses a 50-pin cable?

A An internal SCSI interface

B An EIDE interface

C A VESA bus

D An LPT port

344 Which of the following is an impact printer?

A Inkjet

B Laser

C Dot-Matrix

D Bubble Jet

345 Which of the following is not a consideration when replacing disk drives in a portable?

A Drive capacity

B Physical size

C Layout

D Power consumption

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346 Which of the following is not a part of a modern laser printer's toner cartridge.

A The corona wire

B The drum assembly

C The charging roller

D The developing roller

347 Which of the following is not a power consumption mode?

A Standby

B Suspend

C Restore

D Hibernate

348 Which of the following is not a typical function of an ISP?

A Provide and maintain POP3 and SMTP servers.

B Provide and maintain USENET archive servers.

C Provide and maintain DNS servers.

D Provide and maintain a phone, cable or satellite connection to the Internet.

349 Which of the following is not a valid network?

A LAN

B WAN

C MAN

D NAN

350 Which of the following is not a valid SCSI connector?

A 25-pin DB

B 15-pin Centronics

C 50-pin Centronics

D 68-pin connector

351 Which of the following is not an accepted method of connecting printers to a PC?

A An RS-232 serial connection

B A Centronics parallel connection

C An SCSI bus connection

D An ESDI bus connection

352 Which of the following is not an advantage of using TCP/IP as your network protocol?

A No one owns the rights to it.

B It provides encrypted data transmission.

C It can service networks that include a wide variety of computer types.

D It is very resistant to hacking.

353 Which of the following is not located in the BIOS?

A Hardware configuration information

B RAM-checking routine

C Startup functions

D Master Boot Record

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354 Which of the following is the fastest bus?

A USB

B Firewire

C IrDA

D EIDE

355 Which of the following is the fastest component in a computer system?

A ROM

B RAM

C Local Bus

D FDD

356 Which of the following is the newest printer interface?

A Infrared (IrDA)

B SCSI

C USB

D ATA

357 Which of the following is true of laser printers?

A Laser printers should not be used with print sharing devices.

B Laser printers should not be used as network printers.

C Laser printers should not be used as local printers.

D Laser printers should not be used as graphics printers.

358 Which of the following protocols was designed to be used with a Novell network?

A TCP/IP

B IrLAN

C IPX/SPX

D NetBEUI

359 Which of the following RAID configurations uses a more effective error-checking scheme called XOR or "eXclusive

OR"?

A RAID 0

B RAID 1

C RAID 2

D RAID 3

360 Which of the following types of connectors is found on parallel printer cables?

A 50-pin D-shell

B 36-pin centronics

C 36-pin D-shell

D 40-pin D-shell

361 Which of the following will not cause a paper jam?

A A faulty separator

B Scanning a document

C Overloading the paper tray

D Paper that is too thick

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362 Which of these devices is not supported by SCSI?

A Hard disk drives

B CD-ROM drives

C Scanners

D Floppy disk drives

363 Which of these is not a bus that is contained on a Modem system board?

A AGP

B PCI

C ISA

D VESA

364 Which of these is not a type of RAM module?

A DIMM

B SIMM

C RIMM

D TIMM

365 Which of these is not a way to identify a networked printer?

A Check the type of cable.

B Check the details in the printer's properties.

C Check the make and model.

D Check the printers folder and see if there's a shared symbol on that printer.

366 Which of these items is in a laser cartridge?

A Heat roller

B Corona wire

C Fuser unit

D Cleaning pad

367 Which of these items is supported by BIOS?

A IDE driver

B Mouse

C Printer

D Scanner

368 Which option is not true concerning SCSI controller identifiers?

A Identifier 1 is reserved for the controller.

B Identifier 0 is reserved for the first (primary) hard drive.

C Identifier 1 or 2 should be used for a CD-ROM drive.

D Identifier 7 is reserved for the controller.

369 Which parallel port type has the highest throughput?

A ECP

B EPP

C SPP

D UPP

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370 Which part of the BIOS was responsible for implementing PnP?

A POST

B IRQ resources

C Standard CMOS

D Advanced BIOS features

371 Which PCMCIA slot supports a hard drive?

A Type I

B Type II

C Type III

D Type II and Type III

372 Which printer type uses a piezo-electric crystal to force ink through a nozzle?

A A laser printer

B An ink-nozzle printer

C An ink-jet printer

D A drum printer

373 Which protocol is used to set the IP address?

A IPX/SPX

B IrDA

C NetBEUI

D TCP/IP

374 Which RAID configuration below is known as the "Striped Set Without Parity"?

A RAID 6

B RAID 4

C RAID 2

D RAID 0

375 Which RAID configuration improves a previous data chunk size by storing data in entire files on each drive?

A RAID 2

B RAID 3

C RAID 4

D RAID 5

376 Which RAID configuration is known as "Disk Mirroring"?

A RAID 0

B RAID 1

C RAID 2

D RAID 3

377 Which RAID configuration uses an error checking system that uses between 3 and 7 drives for error-correction

purposes?

A RAID 0

B RAID 1

C RAID 2

D RAID 3

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378 Which specification can be classified as a BUS topology?

A Ethernet

B Arcnet

C Token Ring

D Fiber Link

379 Which system can be classified as a RING topology?

A Ethernet

B Arcnet

C Token Ring

D Fiber Link

380 Which term does not correctly describe a dot of information produced by a color monitor?

A PEL

B Pixel

C Triad

D Picture element

381 Which type of Microprocessor uses a PLCC IC case?

A The Pentium

B The 80286

C The 80386

D The 80486

382 Which type of network only lets its clients transmit data when they have a turn?

A Ethernet

B Token Ring

C Arcnet

D Fiber-Optic

383 Which type of PC Card (PCMCIA) slot will facilitate the insertion of a hard drive?

A Type I

B Type II

C Type III

D Type IV

384 Which video standard is superior to the others listed?

A VGA

B SVGA

C XGA

D S3TV

385 Why are ZIF sockets used on system boards?

A Lower cost

B Faster

C Easy to upgrade

D Industry standard

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386 Why does fiber-optic cable have a high degree of data security, as far as data communications are concerned?

A It does not radiate signal information.

B It does not tap easily.

C It loses signal strength when it is tapped into.

D All of the given answers are correct.

387 Why would a laser printer print a page that was too small?

A The pickup tray switches are set incorrectly.

B It is connected using the wrong cable type.

C The page format is landscape.

D The wrong font size was selected in print setup.

388 You could find a 15-pin female D-shell connector on ______.

A a laser printer

B an internal modem

C a sound card

D a mouse

389 You have a machine with IPX installed but it cannot browse the IPX network. What do you need to do?

A Install more memory.

B Enable NETBIOS over IPX.

C Install NetBEUI.

D Install NFS.

390 You have just replaced a toner cartridge, but the printouts still appear with toner specks on the page. What

should be done to eliminate the specks?

A Replace the separator module.

B Replace the toner cartridge again.

C Run a few copies to get rid of the excess toner.

D Change the type of printer paper you are using.

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