Information Technology Services
Computer & Network
Employee Forms (PDF)
Reserve Audio/Visual Equipment
(all are in Word 07)
Faculty please reserve the smart carts from the Administrative Assistant in your department.
Virus Security
Microsoft Security Alerts
Free Sophos Anti-Virus
Can be downloaded from MyNC on the Student tab and Staff Intranet tab.
 Wireless Internet
Please visit the IT System Support Desk, 141 Fallerius, to obtain the wireless code.
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NC State College IT System Support
The mission of our IT System Support desk is to provide a single point of contact for NC State College’s information & technology needs. The IT System Support Desk Specialist will ensure that all calls are handled promptly, and will provide first level support. The IT Department is committed to quality help through teamwork and a proactive approach to identifying and solving problems.
Student Support
NC State College's IT System Support desk gives login and password support to students for Blackboard, Email & MyNC. Online tutorials are available at: www.ncstatecollege.edu/help.
NC State Staff & Faculty
For staff and faculty, the IT System Support desk supports the maintenace and training of the college's: administrative systems, campus computers, e-mail, MyNC, network, phone, printers & smart class rooms.
Contact the IT System Support Desk:
M-F 8:00am to 5:00pm
419-755-4734
141 Fallerius Technical Building
IT System Support Request Form
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Announcements
September 13th, 2010
Student Email Purged
All student email accounts will be purged September 13 and all previous email information will be gone. Students registered for fall quarter will receive a new email acccount by September 17th.
Additional Resources
Dell PC Purchase Program
for Employees and Students
You must have a valid NCSC college email account to qualify for this program. NC State College is in no way responsible for any Dell purchases.
Microsoft Ultimate Steal
for Students
Use your student email address to get Microsoft Office Professional Academic 2010 at a substantial discount which includes: Word, Excel, PowerPoint, Outlook, OneNote, Groove, Publisher, Access and InfoPath.
Microsoft Office 10
for Staff & Faculty
MS Office 10 is availble for our staff & faculty to purchase at an extreme discount. Please visit the Human Resouces department for the form.
Verizon
NC State Employee Discount
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IT System Support Desk - Single Point of Contact for:
Phone & Voice Mail - All problems, changes, and concerns for phone service and voice mail.
Office Computer Requests- conflicts such as error messages or viruses on your office computer including hardware components such as your monitor and mouse and software.
Software Requests- adding programs, deleting programs, and assisting with the purchase and installation of approved new software for your office computer.
Printer Trouble - printer toner cartridge requests, paper jams and trouble printing your documents from your office computer.
Administrative Systems (Encore and MyNC) -resetting your password, requesting reports, printing reports, and requesting program access changes.
Installation and Equipment Moves-all new installations and relocation of your office computer and related equipment such as phones and printers should be completed by our trained staff. Cables and phone lines may need to be moved to accommodate the changes. Please schedule your installation or relocation of equipment with the System Support Desk at least two weeks in advance.
Network and E-Mail Systems- Network login problems, resetting network passwords, Internet access, and E-mail concerns.
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IT
Student Services Home
